Privacy policy
This policy explains what personal data skale 25|8 collects when you visit skale258.com, book a call or work with us, and what we do with it. We keep it short, and we only collect what we need.
01Who we are
skale 25|8 ("skale 258", "we", "us") builds and runs AI employees and AI systems for businesses. For the data described here, we are the controller. You can reach us about anything in this policy at info@skale258.com.
02What we collect
- Booking details. When you book a call through Calendly: your name, email address, company, anything you write in the booking form and the time you choose.
- Conversations. Emails and messages you send us, and notes we take during calls about your business and processes.
- Client details. If you become a client: contact, billing and company details needed to deliver and invoice our services.
- Technical data. Our hosting provider processes standard server data (such as IP address, browser type and the pages requested) to deliver the site and keep it secure.
We do not use analytics or advertising trackers on this website. Please don't send us sensitive personal data (such as health data) unless we have agreed on how to handle it.
03Why we use it
- To prepare and hold the call you booked, and to follow up afterwards (steps you asked for before a contract, and our legitimate interest in replying to you).
- To send proposals, deliver our services and invoice them (performance of a contract).
- To keep the website working and secure (legitimate interest).
- To meet our legal, tax and accounting obligations (legal obligation).
We never sell your data, and we don't use it to make automated decisions that have legal or similar effects on you.
04Who processes it
We use a small number of trusted providers who process data on our behalf:
- Netlify hosts this website.
- Calendly handles call bookings.
- Google provides our email and the web font used on this site.
- Other tools needed to deliver a project (for example an automation platform or an AI model provider), only once you are a client and only as agreed with you.
Some of these providers are based outside the European Economic Area, mainly in the United States. Where that happens, transfers are protected by the EU Standard Contractual Clauses or the EU-US Data Privacy Framework.
05Data we handle for clients
When we build and run AI employees for you, they may process personal data of your customers, leads or team. For that data you are the controller and we act as your processor. The details (what we process, which subprocessors and AI providers are used, and how the data is protected) are set out in a data processing agreement that we sign with you before work starts. We only access what the agreed setup needs.
06How long we keep it
- Booking and lead data: up to 12 months after our last contact, if we don't start working together.
- Client data: for the duration of our agreement, and afterwards only as long as tax and accounting law requires.
- Server data: for the short period our hosting provider needs to run and secure the site.
07Your rights
Under the GDPR you can ask us for a copy of your data, ask us to correct or delete it, object to or restrict how we use it, ask for it in a portable format, and withdraw any consent you gave. Email info@skale258.com and we will reply within one month. You can also file a complaint with the data protection authority in your country.
08Cookies
This website does not set tracking or advertising cookies. To show our font, your browser loads it from Google's servers, which means Google receives your IP address. When you open our booking page, Calendly may set its own cookies, as explained in Calendly's privacy policy. If we ever add analytics, we will ask for your consent first and update this policy.
09Security
We protect data with encrypted connections, access limited to the people who need it and two-factor authentication on our accounts.
10Changes
We may update this policy when our services or the law change. The date at the top always shows the latest version.
Questions? Email info@skale258.com. See also our terms and conditions.